Terms & Conditions

Terms & Conditions

These Terms and Conditions of Use (the “Terms of Use”) apply to the BBCrafts web site located at www.bbcrafts.com. The Site is the property of B.B. Crafts, Inc. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

BBCrafts reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, BBCrafts grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

Color Information

While BBCrafts has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Trademarks
BBCrafts.com custom graphics and button icons are service marks, trademarks, and/or trade dress of BBCrafts and may not be used in connection with any product or service that is not offered by BBCrafts in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits BBCrafts. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Applicable Law
The Sites is created and controlled by BBCrafts in the State of California, U.S.A. As such, the laws of the State of California will govern these Terms of Use, without giving effect to any principles of conflicts of laws. BBCrafts reserves the right to make changes to its Web site and these Terms of Use at any time.

Terms of Sale

i. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly where applicable and included in the 'Total Cost'.

ii.The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Tax Information:

Sales taxes will be applied to California residents which percentage varies on local tax rates.  Unfortunately we do not offer any tax exempt programs.

Shipping Policy:

Our company aims to provide the most reliable services by providing shipping confirmations and tracking numbers on all orders. While FedEx or USPS are liable for any misdelivered packages we first require a claim to be filed which claims can take up to 1 week and requires client's participation in initiating investigation with local office. However in the event that FedEx concludes investigation with driver confirming package was delivered correctly we are not responsible for any stolen packages after it's been confirmed as Delivered. It is consumer's full responsibility to provide a safe address for delivery and to monitor package transit for delivery since we are not liable for any stolen goods.

Cancellation Policy:

We start working on your order as soon as it is placed, so to ensure quality and timely processing we are unable to cancel, make any changes or modifications to an order after it has been placed and confirmed.  However, you may be able to cancel your order if your order meets the time limit depending on what delivery option you’ve chosen or if order has been delayed further than our normal processing time of 1-3 business days.

Express Service (3-Day, 2nd Day or Next Day) - 15 minutes after completing your order.

Standard & Flat Rate Service Delivery - 30 minutes after completing your order.

If your order is within the time limit please contact us immediately via email or live chat to request cancellation.  If the cancel option is not available, you can return any unwanted items for a refund once you’ve received your order. We do regret to inform you we do not offer pre-paid labels for returning products, and we apologize for any inconvenience this may cause. For packages refused or return to shipper the return postage


Pre-Order Policy:
Please note by placing an order containing Pre-Order items you are in agreement and acknowledge that the product(s) will be held and shipped until the indicated date, no exceptions. Also if you place an order containing Pre-Order products, the entire order will be held and shipped entirely until date. There are no 2nd shipments available. Therefore if you require products immediately you may place a separate order. In the event that a product sells out and becomes Pre-ordered we have the right to hold orders if merchandise will arrive within 1 working week. We are not responsible for any expedited services due to Pre-ordered merchandise delayed. Your Wedding Linen Inc. reserves the right to refuse or cancel any orders.

 

Express Service Policy:
For express orders such as 3rd day, 2nd day and Next Day these orders must be placed before 1:00 pm (Pacific Standard Time) to be shipped the same day.  Express orders placed after cut off time will be shipped on the next available business date.  Please keep in mind that delivery time excludes the date of order, so time would start the day after it's been shipped.   All express services are strictly Monday-Friday deliveries only, we do not offer any Saturday or weekend deliveries.  For instance, if you place the order on Wednesday with 3rd Day prior to 1:00 pm(PST), it will arrive on Monday. Unfortunately express service fees are non-refundable and non-negotiable so no adjustments will be made. 

Disclaimers
BBCRAFTS DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied . ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. BBCRAFTS CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. BBCRAFTS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BBCRAFTS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY BBCRAFTS SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST BBCRAFTS FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

BBCrafts reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.