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Unfortunately we do not accept Will Calls or returns at our warehouse facility. All orders are processed and shipped via FedEx Ground.
Unfortunately we do not have a tax exempt program. Sales taxes will be applied to California residents which percentage varies on local tax rates. If you're shipping outside of CA then sales taxes are not applicable.
Please note by placing a Pre-Order you are in agreement and acknowledge that the product(s) will be held and shipped until the indicated date, no exceptions. Also if you place an order containing Pre-Order products, the entire order will be held and shipped entirely until date approximated. There are no 2nd shipments available. Therefore if you require products immediately you may place a separate order.
All shipping fees are calculated by FedEx based on package dimensions, weight, employee handling fees and your location.
Unfortunately we do not accept Will Calls or returns at our warehouse facility. All orders are processed and shipped via FedEx Ground
We apologize for any inconvenience we have caused to you. We understand that sometimes, we do make mistakes. We will try to fix the error we made as fast as possible. However, under no circumstances, we are unable to Overnight any packages because of the extreme high cost. All replacements can be either sent via FedEx Ground or Priority Mail.
Unfortunately we do not accept purchase orders, all orders are required to be prepaid with a credit card payment.
When you see an item you would like to purchase, select the size and quantity you need and click on "add to cart" and continue shopping until you are ready to complete your purchase. Then, click on "Shopping Cart" to confirm your items. After you have made any changes and updated the quantities as desired, click on "Submit Order" to complete your order.
Unfortunately since our inventory changes every minute our shipping department has the right to reimbursed out of stock products to avoid delayments in the shipping. Since orders are processed in the order received we might run out of inventory. Nevertheless if there's an option for Pre-Order we will contact you to provide available options.
We accept all major credit cards including Discover, MasterCard, Visa, and American express. You may also use Google Checkout & PayPal which are available for domestic orders. Unfortunately we do not accept checks or Purchase Orders. If you are purchasing with an international credit card, please select your country from the Drop Down menu. If the country is not listed, we do not accept the card from there.
Unfortunately we do not process any exchanges, all returns will be processed for refund only.
Return: Please include your invoice with the package you are returning. Make sure you write down on the invoice that you are returning for a refund.
Both need to be sent to the address shown on the upper right hand corner of your invoice.
You do not need a RMA number.
Here is the return address:
ATTN: Returns Department
14020 Central Avenue, Ste 540,
Chino California 91710 USA
After you submit your order, your next page should have a smiley face on it with your order number below. However, you can also find out by checking your email. If you have provided an email along with your transaction, an automatic email notification should be emailed to you of your order along with the order number.