BBCrafts COVID-19 Updates & Operational Protocol Learn More
For express orders such as 3rd day, 2nd day and Next Day it generally 24 hours for processing and handling which delivery would exclude the order date. For instance, if you place the order on Monday with 3rd Day prior to 12 am(PST), it will arrive on Thursday. Saturday & Sunday are non operational days for FedEx.
Please note: Express orders must be placed before 11 am Pacific Standard Time to be shipped the same day. Express orders placed after cut off time will be shipped on the next available business date. Delivery time excludes the date of order, so time would start the day after it's been shipped.
Refund: If you wish to process a return you have within 15 days after receiving your order to ship back for a refund since we don't offer exchanges. Simply make sure products are in original and unused conditions and ship back with invoice and note requesting a reimbursement. Once we receive returns we process once a week and send an email confirmation. All Returns require a 20% restocking fee for return merchandise value, no exceptions. Customers are responsible for all associated return fees. Please note any packages returned to shipper because of invalid addresses will only be refunded for subtotal, shipping will not be refunded.
